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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jayna Jones

December 30, 2025

5  out of  5
rating by Jayna Jones
"Neala Hampton from Nick Raetz Sate Farm office was very helpful today. We were trying to sign into our app online and finally figured out my wife also needed to be added as a policy holder for our insurance cards to show in her State Farm app. Neala quickly remedied that while I was on the phone with her and she also removed the lien that was still showing on my paid off vehicle. I love great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nic Book

December 30, 2025

5  out of  5
rating by Nic Book
"Had an issue with my minivan that required a tow. I filled out the form via text, which was super simple, just need to have your policy number, then received a follow up text with the tow company details etc. The tow truck came within 30 to 40 minutes. They were easy to work with and did a fantastic job. All in all this was way easier than I thought it would be. Thank you State Farm!!"
We responded:
"Hi Nic, thank you for your positive feedback! We're happy to hear that things went smoothly and you were able to have your issues addressed. If you need anything else in the future, please just let us know!"
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Lee

December 30, 2025

5  out of  5
rating by Lee
"My car broke down. I called my agent. Not only did my agent get a tow truck there as soon as possible the tow truck driver gave my wife and I a ride home."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marty Stanberry

December 18, 2025

5  out of  5
rating by Marty Stanberry
"Josh replied promptly to my "insurify" request then provided me with alternative coverages/deductibles before binding coverage. Took about 15 minutes. Now my monthly premiums are almost 50% less than what I was paying with O Travelers! Great job!"
We responded:
"We appreciate your review, Marty! We are delighted to know you had a great experience with Josh. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emma G

December 9, 2025

5  out of  5
rating by Emma G
"Loved working Nick and his company! Neala was such a good help with getting what I needed."
We responded:
"Thank you for your 5-star review, Emma! We're happy to hear that you had a great experience working with our team. Please let us know if you need anything in the future :)."
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James Armey

December 3, 2025

5  out of  5
rating by James Armey
"Absolutely went above and beyond for me when it came to repairing my house after it was hit by a tornado"
We responded:
"Thank you for your review, James! We're happy to hear you had such a positive experience despite your loss. If there is anything else we can do to help, please let us know!"
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Selim Ibraimi

November 26, 2025

5  out of  5
rating by Selim Ibraimi
"Excellent service 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Hollie Anderson

November 20, 2025

5  out of  5
rating by Hollie Anderson
"Neala was amazing! She helped me save lots of $$$"
We responded:
"We appreciate your review, Hollie! We are delighted to know you had a great experience with Neala. If you ever need any assistance in the future, please just let us know!"
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Bill Schaefer

November 13, 2025

5  out of  5
rating by Bill Schaefer
"Thanks to Neala's help"
We responded:
"Thank you for your 5-star review, Bill! We're happy to hear that Neala was able to help you out. Please let us know if you need anything in the future!"
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Debbie Koon

November 13, 2025

5  out of  5
rating by Debbie Koon
"I had a flat afterwork on the interstate and had to get towed and the State Farm agent called serval times to give me up dates on the arrival time for the tow truck and called me after to make sure everything went good. This made me feel safe."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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oh no

November 13, 2025

5  out of  5
rating by oh no
"Everything went so smooth I didn't have to wait long for the tow truck they were fast and polite and very knowledgeable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Angela Williams

November 13, 2025

5  out of  5
rating by Angela Williams
"The service fast when I had to get car repairs done on my car"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Monica Lightfoot

October 30, 2025

5  out of  5
rating by Monica Lightfoot
"Had to pay my bill this morning and a young lady named Neala helped me with a question I have been looking for an answer to for months!"
We responded:
"Thank you so much for sharing your experience! We're delighted to hear that Neala was able to assist you and provide the answer you've been searching for. If you need any further help, please don't hesitate to reach out! "
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La Vinia Wise

October 29, 2025

5  out of  5
rating by La Vinia Wise
"I had an awesome experience Nick @ State Farm. There were no 20 different prompts to go through before getting to an actual person. Nick answered and was very helpful. I will definitely recommend him. I look forward to purchasing other products."
We responded:
"Thank you for your review, La Vinia! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ladonna

October 15, 2025

5  out of  5
rating by Ladonna
"I switched back to State Farm and I'm happy that I did. I was able to receive more than my previous insurer."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matty Tice

October 14, 2025

5  out of  5
rating by Matty Tice
"Neala Hampton was kind, courteous, very professional in helping with my policy."
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Theresa Orr

October 13, 2025

5  out of  5
rating by Theresa Orr
"Neala was an awesome person to deal with and she helped me a lot with getting me the right price for my auto insurance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Coleen Klein

October 10, 2025

5  out of  5
rating by Coleen Klein
"Great customer service! I got all the answers I needed in a quick phone call to the office. Thanks Neala"
We responded:
"Thank you for your 5-star review, Coleen! We are happy to hear that you had a positive experience with our office and got your questions answered. Let us know if you need anything else in the future!"
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Jen Gooch

October 8, 2025

5  out of  5
rating by Jen Gooch
"Have had our home and autos insured through this State Farm office for many years. Everyone is knowledgeable, helpful, and available. The customer service is wonderful. Recently, i have had the pleasure of receiving help from Neala. She is friendly, knowledgeable, efficient and thorough. She helped us get our mortgage insurance corrected and it was very appreciated. Definitely would recommend this State Farm office."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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jerome houston

October 6, 2025

5  out of  5
rating by jerome houston
"Neala saved me a lot of money. Keep up the good work"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Marsha Schlesinger

October 4, 2025

5  out of  5
rating by Marsha Schlesinger
"I've had State Farm for a while now, and Neala at Nick Raetz helped me with a claim recently. So easy. And such a quick fix!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Abigail Zurliene

September 30, 2025

5  out of  5
rating by Abigail Zurliene
"Neala was extremely helpful and made the process very easy!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Stallons

September 16, 2025

5  out of  5
rating by Matt Stallons
"Neala was great to work with. Very knowledgeable. Quickly added an additional car to my policy and answered every question I had."
We responded:
"Thank you for taking the time to share your thoughts! We’re happy to hear that Neala was able to quickly and thoroughly assist you with your needs. If you ever have any questions or need assistance, we’re here to help!"
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Liz McCann

September 9, 2025

5  out of  5
rating by Liz McCann
"I am so thankful for Neala at Nick Raetz’ State Farm office! She is so easy to work with! Everyone there offers quick and reliable services!! They make me feel as if I am their only customer with the attentiveness I receive. It’s great to talk directly to a person too! Thanks guys!!"
We responded:
"Liz thank you so much for the kind words! We appreciate the review! "
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Alanna Boothby

September 9, 2025

5  out of  5
rating by Alanna Boothby
"Neala was a pleasure to talk too & work with!"
We responded:
"Thank you for your review, Alanna! We are so pleased to hear that you've had a great experience with our office. Please let us know if you need anything in the future!"