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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dameika Harris

March 25, 2026

5  out of  5
rating by Dameika Harris
"I’ve had an excellent experience with State Farm. From the very beginning, their customer service has been outstanding, friendly, knowledgeable, and always willing to go the extra mile to help. Anytime I’ve had questions about my policy or needed assistance, they’ve responded quickly and made everything easy to understand. What really stands out is how reliable they are. I truly feel like they care about their customers and take the time to make sure you’re properly protected. I also had an awesome experience with their roadside assistance. When I needed help, they arrived quickly, were professional, and made a stressful situation so much easier. It gave me real peace of mind knowing I could count on them when it mattered most. Their rates are competitive, and the peace of mind I get knowing I’m covered by a company I can trust is priceless. I highly recommend nick Raetz State Farm to anyone looking for dependable insurance and top-notch service!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nick Raetz’s Team. "
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Kristin Courtney

March 25, 2026

5  out of  5
rating by Kristin Courtney
"Very understanding and easy to work with. Highly recommend"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Trenton to know that you had such a wonderful experience with us here on State Farm Agent Nick Raetz’s Team."
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Liz McCann

March 20, 2026

5  out of  5
rating by Liz McCann
"I am so thankful for Neala at Nick Raetz’ State Farm office! She is so easy to work with! Everyone there offers quick and reliable services!! They make me feel as if I am their only customer with the attentiveness I receive. It’s great to talk directly to a person too! Thanks guys!!"
We responded:
"Liz thank you so much for the kind words! We appreciate the review! "
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Olga Farley (Lulu)

March 18, 2026

5  out of  5
rating by Olga Farley (Lulu)
"Neala was very helpful."
We responded:
"Thank you for the fantastic review, Olga! We are always here to help with your insurance needs here in Trenton . "
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russell smothers

March 16, 2026

5  out of  5
rating by russell smothers
"Neala was super pleasant and helpful getting me set up. Also cut my payment literally in half"
We responded:
"We are grateful for your 5-star review, russell! Thanks for taking a moment to share your positive rating of State Farm Agent Nick Raetz’s Team here in Trenton . "
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jeff cavins

March 5, 2026

5  out of  5
rating by jeff cavins
"Neala Hampton did a great job moving along my claim and getting issues resolved quickly."
We responded:
"Thank you for taking the time to leave such a great review, jeff. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joann Denaro

March 4, 2026

5  out of  5
rating by Joann Denaro
"Neala helped me with a claim. She is outstanding! She is cheerful, helpful and very knowledgeable. She always helps me and I love her!"
We responded:
"We are grateful for your 5-star review, Joann! Thanks for taking a moment to share your positive rating of State Farm Agent Nick Raetz’s Team here in Trenton . "
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Cathy Mitterer

March 3, 2026

5  out of  5
rating by Cathy Mitterer
"Had an issue with a tire. State agent responded quickly to my call providing contact who had me back on the road in a short time. Great service!! Thank you!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Lee

February 26, 2026

5  out of  5
rating by Lee
"My car broke down. I called my agent. Not only did my agent get a tow truck there as soon as possible the tow truck driver gave my wife and I a ride home."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sam Gullo

February 12, 2026

5  out of  5
rating by Sam Gullo
"I’ve been a Nick Raetz State Farm customer for a few years with my auto and home policies. Neala was truly Awesome in assisting me with processing my policy for my recent preowned vehicle purchase. She went above and beyond, Thank you Neala!!!"
We responded:
"Thanks so much for the fantastic rating, Sam! We are so glad you had a positive experience with us here on State Farm Agent Nick Raetz’s Team. If there is anything we can do for you in the future, just give us a shout! "
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kenneth dinwiddie

February 4, 2026

5  out of  5
rating by kenneth dinwiddie
"There when you need them"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Nick Raetz’s Team here in Trenton . "
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Ginger Rice

January 30, 2026

5  out of  5
rating by Ginger Rice
"He was very very kind"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Nick Raetz’s Team. "
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Cassandra Malone

January 26, 2026

5  out of  5
rating by Cassandra Malone
"Neala was very helpful and made the process very easy."
We responded:
"Thanks so much for the fantastic rating, Cassandra! We are so glad you had a positive experience with us here on State Farm Agent Nick Raetz’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Libby Zbinden

January 16, 2026

5  out of  5
rating by Libby Zbinden
"Always so helpful"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Rob McGill III

January 13, 2026

5  out of  5
rating by Rob McGill III
"Neala Hampton and Mollie Mileur have helped me tremendously to get the best rates at the best options And have continuously followed up with me every step of the way. They are so helpful and very thorough with any of our questions and needs. Great Personality and Customer Service"
We responded:
"Thanks so much for the fantastic rating, Rob! We are so glad you had a positive experience with us here on State Farm Agent Nick Raetz’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Larry Davis

January 8, 2026

5  out of  5
rating by Larry Davis
"Neala was great at helping me save from my last insurance company. She provided even better customer service, and I highly recommend speaking with her!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Jayna Jones

December 30, 2025

5  out of  5
rating by Jayna Jones
"Neala Hampton from Nick Raetz Sate Farm office was very helpful today. We were trying to sign into our app online and finally figured out my wife also needed to be added as a policy holder for our insurance cards to show in her State Farm app. Neala quickly remedied that while I was on the phone with her and she also removed the lien that was still showing on my paid off vehicle. I love great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nic Book

December 30, 2025

5  out of  5
rating by Nic Book
"Had an issue with my minivan that required a tow. I filled out the form via text, which was super simple, just need to have your policy number, then received a follow up text with the tow company details etc. The tow truck came within 30 to 40 minutes. They were easy to work with and did a fantastic job. All in all this was way easier than I thought it would be. Thank you State Farm!!"
We responded:
"Hi Nic, thank you for your positive feedback! We're happy to hear that things went smoothly and you were able to have your issues addressed. If you need anything else in the future, please just let us know!"
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Marty Stanberry

December 18, 2025

5  out of  5
rating by Marty Stanberry
"Josh replied promptly to my "insurify" request then provided me with alternative coverages/deductibles before binding coverage. Took about 15 minutes. Now my monthly premiums are almost 50% less than what I was paying with O Travelers! Great job!"
We responded:
"We appreciate your review, Marty! We are delighted to know you had a great experience with Josh. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emma G

December 9, 2025

5  out of  5
rating by Emma G
"Loved working Nick and his company! Neala was such a good help with getting what I needed."
We responded:
"Thank you for your 5-star review, Emma! We're happy to hear that you had a great experience working with our team. Please let us know if you need anything in the future :)."
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James Armey

December 3, 2025

5  out of  5
rating by James Armey
"Absolutely went above and beyond for me when it came to repairing my house after it was hit by a tornado"
We responded:
"Thank you for your review, James! We're happy to hear you had such a positive experience despite your loss. If there is anything else we can do to help, please let us know!"
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Selim Ibraimi

November 26, 2025

5  out of  5
rating by Selim Ibraimi
"Excellent service 👍"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Hollie Anderson

November 20, 2025

5  out of  5
rating by Hollie Anderson
"Neala was amazing! She helped me save lots of $$$"
We responded:
"We appreciate your review, Hollie! We are delighted to know you had a great experience with Neala. If you ever need any assistance in the future, please just let us know!"
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Bill Schaefer

November 13, 2025

5  out of  5
rating by Bill Schaefer
"Thanks to Neala's help"
We responded:
"Thank you for your 5-star review, Bill! We're happy to hear that Neala was able to help you out. Please let us know if you need anything in the future!"
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Debbie Koon

November 13, 2025

5  out of  5
rating by Debbie Koon
"I had a flat afterwork on the interstate and had to get towed and the State Farm agent called serval times to give me up dates on the arrival time for the tow truck and called me after to make sure everything went good. This made me feel safe."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"